Contact Us
Have a question about your Nationwide® retirement account? You can contact us in a number of ways.
Phone
Call us at 1-855-550-1777.
Representatives are available Monday through Friday, 8 a.m. – 11 p.m. and Saturday, 9 a.m. – 6 p.m. ET.
Local Resources
James C. Stretch III, ChFC
stretj1@nationwide.com
610-505-7970
Schedule an appointment online
Candice McCloud
mccloc1@nationwide.com
609-742-2890
Schedule an appointment online
For additional information as well as advice, you can also talk with a Certified Financial Planner™ (CFP®). Contact them Monday – Friday, from 8 a.m. – 5:00 p.m. at 215-568-1960.
Email us at: NRSFORU@nationwide.com
For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.
Fax
You can fax documents and questions to us at 1-877-677-4329.
If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.
Standard mail
Nationwide® Retirement Solutions
P.O. Box 182797
Columbus, OH 43218-2797
Overnight mail
Nationwide® Retirement Solutions
3400 Southpark Place, Suite A
Attn: DSPF-F2
Grove City, OH 43123
Keep in mind that information provided by registered representatives is for informational purposes only.
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